Moreover, we simply wouldn’t have as many data insights without the Remix tool. ‍With Remix, we’ve been able to reduce the amount of back-and-forth communications with providers due to the easy access to data in one streamlined place. ‍ What additional benefits are you seeing through usage of your shared mobility platform? Regulating providers and upholding the public interest depends on on-going evaluation, and we are now able to ensure that’s happening effectively.Ī sample image from the city's workflow (illustrative data only) However, Remix allowed us to see the date indicating that was not happening. When we issued the initial permits as part of the pilot, both of the operators agreed to those regulations and committed to upholding them. For example, with equitable distribution, our regulations from the outset specified minimum and maximum fleet percentages for different parts of the city. In our scooter pilot, we discovered that the intentions of mobility providers are not always implemented. In addition, we have built into our program an on-going, bi-monthly evaluation on quantitative metrics, and we’ll be pulling data from Remix for those evaluations. Without the ability to query a provider’s MDS feeds, we wouldn’t be able to operate the same program that we have today. Remix has been invaluable in identifying the times of day that trips are beginning and the percentage of trips that occurred after dark. For example, we prohibit scooters being available for rentals after dark. Remix allows us to use quantitative metrics to hold mobility providers accountable. How is technology allowing you to better regulate your shared mobility program?‍ In addition, we selected Remix due to the polished user interface and the abundance of features offered by the mobility platform. We felt it was an impressive tool and therefore thought highly of Remix.

We were familiar with the Remix brand through their Transit solution, which was being utilized by our local transit agency, RIPTA. Scooters on the streets of Providence Why did you select Remix?‍Ī significant decision factor in choosing Remix was their reputation in the industry.

Gained efficiencies on data collection process to reallocate time towards strategic conversations.

Streamlined communications with providers.

Enabled better regulation and policy enforcement to uphold the public interest.

This gave them the ability to derive actionable insights to drive better regulation for the public good.

Providence partnered with Remix to leverage their shared mobility platform, enabling one single source of truth for scooter data. They lacked capacity to manually spot-check compliance and juggled disparate data sources, and they struggled without a tool to perform important data analysis to drive valuable insights. The City of Providence was challenged with finding a way to manage their scooter program efficiently. The main campuses of five of Rhode Island’s colleges and universities are located in Providence (city proper). The Providence city limits enclose a small geographical region with a total area of 20.5 square miles. The city is the third most populous city in New England after Boston and Worcester, Massachusetts. state of Rhode Island and is one of the oldest cities in the United States. Providence is the capital and most populous city of the U.S.

Outset select scooters