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Update Zoom presence status based on contact center statusĪgents’ Zoom presence will be automatically set based on their contact center status.Agents can also transfer a contact center voice call to a Zoom Phone user by entering their extension number. This can be useful for use cases where calls are routed from a Zoom Phone auto receptionist or user to a Zoom Contact Center flow. Note: PSTN calls forwarded or transferred from Zoom Phone to Zoom Contact Center may continue to incur charges as an inbound Zoom Contact Center call. Internal calling between Zoom Phone to Zoom Contact CenterĬalls from Zoom Phone to Zoom Contact Center route directly to one another for best call quality and will not incur charges as an outbound Zoom Phone call.Unread voicemails can be filtered as all or follow up. Users can mark voicemails as unread and flag them for follow up. Short codes are special short-digit phone numbers typically used for ordering services or sending two-factor authentication codes. Users with SMS enabled can receive SMS messages from short codes.

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Holding the Shift key allows free rotation without snapping. After clicking on the rotate icon, the option rotates, snapping to the nearest 15° increment. Objects, or groups of objects, can be rotated during an in-meeting Whiteboard session. If a Whiteboard project is no longer needed, it can be moved to the Trash during a meeting. The in-meeting Whiteboard experience includes a pan tool, allowing the host to move the canvas freely without unintentionally selecting and moving objects. The name can be edited in-meeting or afterwards as needed. New Whiteboards created in a meeting use the meeting’s name as the default name of the project.

Default titles for Whiteboards created in-meeting.

Meeting hosts can adjust the behavior of who can begin sharing a Whiteboard in a meeting (host only or all participants), as well as who can interrupt a participant's Whiteboard (host only or all participants).

Host control of in-meeting Whiteboard access.

Hosts can launch and collaborate on Zoom Whiteboards within Zoom Webinars.

Support for Zoom Whiteboard in Webinars.

Speaker attribution included in downloaded transcriptĭownloaded transcript records will include the speaker’s name, as well as timestamps, when saved locally.

This feature requires client version 5.11.3 or higher. This option is available at the account, group, and user levels, and can be locked at the account or group level.

Support for preventing external users from saving in-meeting/webinar chatsĪccount owners and admins can choose to only allow users in their account to save chats from meetings and/or webinars.

Disable in-meeting use of Zoom Whiteboard - DisableInMeetingWhiteBoardĭisabled by default, this option disables the ability to use the Zoom Whiteboard feature during a meeting.

By default, Zoom will match the operating system’s language if supported and users can manually select a language of their choice. Note: The client release has been delayed until July 19, 2022. Please review all current release notes carefully. Note: The information in the past release notes may have been superseded by subsequent release notes. Other Platform Updates: Zoom Rooms, Windows, iOS, Android, Linux, and Webĭetails about upcoming releases will be posted as they become available.Ĭurrent Release Augversion 5.11.5 (9788) Resolved Issues

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Prompted: Important download with useful feature enhancements and/or critical bug fixes. It will download automatically or prompt the user to download when there is no meeting in-progress. Download from the Download Center or when instructed by our Support team.

Manual: Ad-hoc download with minor enhancements and/or minor bug fixes.